Transit Mesh is a technology marketplace platform that provides software tools enabling private individuals to connect for ride-sharing purposes. It operates similarly to a peer-to-peer marketplace: Riders post trip requests, Drivers post bids, and both parties independently choose whether to engage.
This model is consistent with the technology intermediary frameworks used by major peer-to-peer platforms and is distinct from regulated transportation network companies (TNCs) in the following material ways:
Transit Mesh does not hold and does not represent that it holds any transportation licence, TNC permit, taxi licence, private hire vehicle (PHV) licence, or similar regulatory authorization in any jurisdiction. Drivers are solely and exclusively responsible for obtaining and maintaining all such licences, permits, insurance, and authorizations required by their local, state/provincial, and national laws.
As a technology platform that hosts and facilitates connections between users, the Operator relies on applicable safe harbor provisions including, without limitation, Section 230 of the Communications Decency Act (47 U.S.C. § 230) in the United States, for user-generated content and user-initiated connections.
You must be at least 18 years of age to create an account or use the Platform in any capacity. By creating an account, you represent and warrant that you are 18 or older and have the legal capacity to enter into binding agreements in your jurisdiction.
You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use of your account at privacy@transit-mesh.net.
Each individual may maintain only one account on the Platform. Creating multiple accounts to circumvent bans, verification requirements, or platform policies is grounds for permanent suspension of all associated accounts.
The Platform is available in the United States, Canada, United Kingdom, and Australia. Users accessing the Platform from outside these jurisdictions do so at their own risk and are responsible for compliance with their local laws.
Before bidding on any trip, each Driver must complete a verification flow in which they certify and confirm all of the following:
Drivers are exclusively and entirely responsible for compliance with all laws, regulations, and requirements applicable to their driving activities, including but not limited to:
Transit Mesh assumes no responsibility and accepts no liability for any Driver's failure to obtain required permits, maintain required insurance, or comply with applicable law.
Providing false, fraudulent, or misleading information during the self-certification or verification process is a material breach of these Terms, grounds for immediate and permanent suspension, and may constitute fraud under applicable criminal and civil law. Transit Mesh reserves the right to report such conduct to law enforcement or regulatory authorities.
Drivers agree to operate their vehicles safely, comply with all traffic laws, treat Riders with respect, complete trips as agreed, and not engage in harassment, discrimination, or abusive conduct toward any User.
Riders agree to:
All Drivers must complete identity verification before accessing bidding features. Verification involves submission of a driver's licence image and a selfie for facial comparison. This constitutes collection of biometric data as defined under applicable law.
Explicit, informed consent is collected in-app before any biometric data is processed. Drivers may decline verification, but doing so will prevent access to driver features.
Biometric data (DL image, selfie, facial geometry score) is:
Full details: Biometric & Identity Data Consent Notice →
Verification uses automated local processing (OCR and facial comparison). A Driver whose licence is expired, unreadable, or cannot be verified will not be approved. Rejected Drivers may appeal by contacting privacy@transit-mesh.net for manual review. No exceptions are made for Drivers who cannot demonstrate a valid, unexpired licence.
The Platform includes an OTP (one-time password) pickup confirmation feature. When a Driver arrives, the Rider receives a code that must be verbally confirmed before the trip begins. This protects Riders from entering the wrong vehicle.
Both Drivers and Riders are strongly encouraged to use the emergency contacts feature and to follow all personal safety best practices when arranging transportation with strangers. Transit Mesh provides technology tools to support safety; ultimate responsibility for personal safety decisions remains with each User.
Nothing in these Terms creates, or shall be construed to create, any employment, agency, partnership, joint venture, or franchise relationship between Transit Mesh and any Driver. Drivers are independent individuals who use the Platform's software to connect with Riders. Transit Mesh does not control, direct, or supervise how Drivers perform transportation services.
This independent contractor relationship is consistent with the legal frameworks applicable in each of our operating jurisdictions:
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRANSIT MESH DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Transit Mesh is not a party to any trip arrangement between a Driver and a Rider. Transit Mesh is not responsible for and expressly disclaims all liability for: the conduct of Drivers or Riders; vehicle condition or safety; accidents, injuries, property damage, or loss arising from a trip; the accuracy of information provided by Drivers or Riders; or the failure of any User to comply with applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRANSIT MESH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WHERE LIMITATION OF LIABILITY IS NOT PERMITTED BY LAW (E.G., UNDER CONSUMER PROTECTION LAWS IN CERTAIN JURISDICTIONS), LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.
UK/Australia notice: Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
You agree to indemnify, defend, and hold harmless Transit Mesh and its operators, officers, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to: your use of the Platform; your violation of these Terms; your violation of any applicable law or regulation; or any third-party claim arising from a trip you participated in.
The following jurisdiction-specific disclosures apply in addition to the general terms above. Where conflict exists between a general provision and a jurisdiction-specific provision, the jurisdiction-specific provision controls for users in that jurisdiction.
Transit Mesh operates in compliance with the Federal Trade Commission Act's prohibition on unfair or deceptive practices. Driver's licence information is collected and used solely for the permissible purpose of identity verification under the DPPA (18 U.S.C. § 2721(b)(3)). The Platform is not directed at children under 18 (COPPA compliance).
Transit Mesh does not represent itself as a TNC under any federal or state definition. Drivers independently determine whether any state or local TNC, taxi, or transportation-for-hire permit applies to their individual activities and are solely responsible for obtaining any such permit.
TNC Status: The California Public Utilities Commission (CPUC) defines a Transportation Network Company (Cal. Pub. Util. Code § 5431(c)) as a company that provides prearranged transportation services using an online-enabled platform for compensation. Transit Mesh does not provide transportation services and does not set or receive compensation for transportation. California-based Drivers are solely responsible for determining whether CPUC TNC registration applies to their individual activities and for compliance with all CPUC regulations if so required.
Driver's Licence Verification: Consistent with Cal. Veh. Code § 14604, only licenced drivers may use the driver features of the Platform. Drivers self-certify and undergo biometric verification prior to bidding.
Privacy Rights: California residents have full CCPA/CPRA rights as described in our Privacy Policy. We do not sell personal data. Contact: privacy@transit-mesh.net
Worker Classification: Drivers using the Platform are independent individuals, not employees. Transit Mesh is a software platform and does not direct or control Driver services.
Biometric Data (BIPA): Drivers in Illinois are explicitly informed that the Platform collects biometric identifiers (facial geometry derived from the licence photo and selfie). Under BIPA (740 ILCS 14/15):
TNC Status: The Illinois Transportation Network Providers Act (625 ILCS 57) regulates TNCs operating in Illinois. Transit Mesh does not hold and does not represent itself as holding a TNC permit under this Act. Illinois-based Drivers are solely responsible for determining whether they are required to operate under a TNC permit and for compliance with all applicable transportation regulations.
Biometric Data: Transit Mesh collects biometric identifiers from drivers as defined under Tex. Bus. & Com. Code § 503.001. Such identifiers are used solely for the purpose of identity verification, are not sold or disclosed to third parties, and are retained for no longer than 90 days after the purpose has been fulfilled.
Privacy Rights: Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including rights of access, correction, deletion, portability, and opt-out of sale or targeted advertising. We do not sell data or engage in targeted advertising. Enforcement is by the Texas Attorney General only (Tex. Bus. & Com. Code § 541.101).
TNC Status: The Texas Transportation Network Company law (Tex. Occ. Code Ch. 2402) provides for statewide TNC registration with the Texas Department of Licensing and Regulation (TDLR). Transit Mesh does not hold a Texas TNC permit. Texas-based Drivers who accept compensation for transportation are solely responsible for determining their permit obligations under Tex. Occ. Code Ch. 2402.
Most U.S. states have enacted or are enacting state-level consumer data privacy laws. Transit Mesh honors access, correction, deletion, and opt-out rights for all U.S. residents regardless of their state, consistent with the rights described in the Privacy Policy.
State TNC Regulations: Virtually every U.S. state has enacted some form of TNC regulation. State TNC laws typically apply to entities that use digital networks to connect riders with drivers for compensation. Transit Mesh operates as a marketplace software platform. Drivers in all U.S. states are individually responsible for determining whether state TNC registration applies to their activities and for obtaining any required permits. Drivers should review their state's TNC law (many available through state DMV or PUC websites) and obtain legal advice if uncertain.
Privacy: Personal information is collected and handled under PIPEDA and applicable provincial privacy legislation. Quebec residents have additional rights under Law 25, including data portability and the right to object to automated decisions (eff. September 2023). A Privacy Impact Assessment (PIA) is maintained as required by Law 25 for systems involving biometric data.
Worker Classification: Canadian Drivers are self-employed independent contractors, not employees. Drivers are responsible for their own income tax, CPP contributions, and HST/GST registration and remittance obligations under the Income Tax Act and Excise Tax Act.
Provincial TNC Regulations: Ride-for-hire regulations vary significantly by province and municipality in Canada:
Privacy / UK GDPR: Processing of personal data is conducted under UK GDPR (as retained by the Data Protection, Privacy and Electronic Communications Regulations 2020) and the Data Protection Act 2018. Lawful basis: Article 6(1)(b) (contract) for general data; Article 9(2)(a) (explicit consent) for biometric data. The Information Commissioner's Office (ICO) supervises compliance. Users have the right to lodge a complaint with the ICO at ico.org.uk. Data transfers to the US occur under the UK-US Data Bridge (eff. October 2023).
Private Hire / Ride-for-Hire Licensing: In the United Kingdom, private hire vehicle (PHV) operations are regulated at the local authority level under the Local Government (Miscellaneous Provisions) Act 1976 and the Private Hire Vehicles Act 1998. In London, PHV operations are regulated by Transport for London (TfL) under the Private Hire Vehicles (London) Act 1998. Drivers who accept payment for transportation in the UK must hold the appropriate local authority or TfL private hire operator's and driver's licence. Transit Mesh does not hold and does not represent that it holds any such licence. UK-based Drivers are exclusively responsible for compliance with all applicable licensing requirements before accepting any compensation for transportation.
Insurance: UK Drivers must carry appropriate motor insurance covering use of their vehicle for hire and reward, as required under the Road Traffic Act 1988. Standard private motor insurance does not cover driving for hire and reward.
Worker Rights: UK Drivers are not employees or "workers" of Transit Mesh within the meaning of the Employment Rights Act 1996 or the Working Time Regulations 1998. Drivers are self-employed. Note that certain UK Supreme Court decisions (e.g., Uber BV v Aslam [2021] UKSC 5) have addressed worker classification in ride-hailing contexts — these decisions concerned operational facts specific to those platforms and do not apply to Transit Mesh's marketplace model.
Privacy / APPs: Personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (Schedule 1). Biometric data is treated as sensitive information under APP 3 and afforded the highest level of protection. Users may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Point-to-Point Transport Regulation: Ride-for-hire and point-to-point transport is regulated at the state and territory level in Australia:
Transit Mesh does not hold and does not represent that it holds any Australian booking service provider accreditation or driver authorisation. Australian Drivers are solely responsible for obtaining and maintaining all required state/territory authorisations and for compliance with all applicable point-to-point transport laws before accepting compensation for transportation.
GST & Tax: Australian Drivers who earn income through the Platform may have GST registration and remittance obligations under the A New Tax System (Goods and Services Tax) Act 1999 (Cth) and income tax obligations under the Income Tax Assessment Act 1997 (Cth). Drivers should obtain independent tax advice.
Worker Classification: Australian Drivers are independent contractors, not employees, under the Fair Work Act 2009 (Cth) and applicable High Court decisions on contractor classification.
You may close your account at any time by contacting privacy@transit-mesh.net. Upon closure, your personal data will be deleted in accordance with the retention schedules in the Privacy Policy. Biometric data will be deleted within 72 hours of account closure.
Transit Mesh may suspend or permanently terminate your account, with or without notice, for:
Upon termination, your right to access and use the Platform ceases. Provisions of these Terms that by their nature should survive termination (including Sections 2, 8, 9, 12, and 13) shall survive.
Before initiating any formal legal action, both parties agree to attempt good-faith informal resolution. Contact: privacy@transit-mesh.net. We will respond within 30 days.
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles, except as follows:
For United States users, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction. The arbitration shall be conducted in Dallas County, Texas. YOU AND TRANSIT MESH EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
Notwithstanding the above: (a) Illinois users retain the right to bring BIPA claims in Illinois courts with jurisdiction; (b) California users retain statutory rights under the CCPA that cannot be waived by contract; (c) Users in any jurisdiction retain the right to file complaints with applicable government agencies and data protection authorities.
Any claim arising under these Terms must be brought within one (1) year of the date the cause of action accrued, to the extent permitted by applicable law.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
These Terms, together with the Privacy Policy and Biometric & Identity Data Consent Notice, constitute the entire agreement between you and Transit Mesh regarding your use of the Platform.
Failure to enforce any provision of these Terms shall not constitute a waiver of the right to enforce it in the future.
You may not assign your rights or obligations under these Terms without Transit Mesh's prior written consent. Transit Mesh may assign these Terms in connection with a merger, acquisition, or sale of assets.
We may update these Terms from time to time. Material changes will be communicated by in-app notice at least 30 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance, except where applicable law requires affirmative consent.
Related documents: